Connected Networks is the orchestration and observability layer between multi-site businesses and the world's carriers. Privately owned, UK-based, run by network engineers.
Business-grade internet and private circuits for every office you run, in every market, from one partner on one contract. We buy from the world's carriers, deliver on our own edge device, and stay accountable for the lot.
Our own observability platform, included with every circuit we supply: what your applications are actually doing from your site, every minute, from the fibre in the ground to the application on the screen. When something breaks, you get the record of where and whose.
Our desk raises the ticket with the evidence attached, stays on the carrier until it answers, and keeps you informed while it's open. A network expert, not a queue.
Neil Lonergan has been in telecoms since he was fifteen: a mobile phone shop first, then the best part of nine years at the UK's biggest telco, selling connectivity to businesses. Long enough to see exactly what a company that size does well, and exactly what it doesn't.
"At twenty-eight I started a business to provide the service level I thought mid-sized businesses were missing."
It began as an agent for one of Europe's largest carriers, and it was good at it: their largest agent partner in the UK, their top-performing partner globally, more than ten partner-of-the-year awards to date. Then, around 2018, the model showed its limit. The carrier plus another carrier wasn't the carrier any more. The moment a third party was involved, pricing got worse, delivery got slower and responses dried up, because the third party was outside their control.
"They couldn’t manage what they couldn’t see."
So the model changed. Connected Networks started going to carriers directly: buying the circuit, delivering it on its own device, and standing behind it. Consolidate the vendors. Take the headache out of global connectivity. Don't build a global network — that's been done, by people with more money than we'll ever spend on it.
"Buy well, deliver well, service well."
The two businesses came together as Connected Networks. In 2025 the company began building its own platform, a global pricing engine. Then one retail customer reported a persistent problem nobody could see. The rest is the story of Meridian.
The story of Meridian →When the network fails and the blame starts flying, we're in your corner — advocating, escalating, and staying in the fight until the answer's found. Not passing the ticket. An extension of your team.
Complex, remote, under pressure, deadline yesterday — those are the conditions we were built for.
No overselling, no hiding problems, no promising performance we can't prove. Our reputation is the only thing that compounds faster than our data.
Delivery examples and a closer look at understanding business connectivity.
